Terms And Conditions

These Terms set forth a legally binding contract between ‘Eatance Inc’ referred as ‘Eatance’ and You. Using the Platforms, You agree to be bound by these Terms and the Privacy Policy. To accept these Terms, You must be at least 18 (eighteen) years of age. If You are below 18 (eighteen) years of age or such other older legal age, Your guardian must read and understand and accept the provisions on Your behalf.

The License Agreement is a legal agreement between the Customer (either an individual or a company) and Eatance. The agreement covers the purchase and use of the products developed by Eatance and services associated with the consequences. You agree to provide true, accurate, and complete information about them and update them upon any change. To avail of any services offered on the various products or solutions by Eatance, You will have to register on the Platforms, i.e., website or mobile application, to create your account. You will require to open an account by completing the registration process on the Eatance product with current, complete, and accurate information as prompted on the individual Eatance product’s respective sign-in page.

At the time of registration, if You provide any information that is untrue, inaccurate, not current, or incomplete, or We have reasonable grounds to suspect that such information is incorrect, inaccurate, not current, or incomplete, We reserve the right to suspend or terminate Your account and refuse any current or future use of the Eatance Products (or any portion thereof) at any time. You may download and access the products available by Eatance as available for your business use only on Apple App Store and Google Play Store.

By submitting a suggestion, the client agrees that any ideas or suggestions provided may be used by the company for product enhancements and feature development. The client acknowledges that they will not be entitled to any compensation or ownership rights for any suggestions made. The company reserves the right to modify or reject any suggestions at its discretion, and the client agrees not to hold the company liable for any decision made regarding the use of their suggestions.

REGISTRATION

You agree that it shall not be Eatance’s responsibility to perform background checks on the users of Eatance. You agree that Eatance will not be involved directly or indirectly in the users’ engagement. We are merely a technology platform.

Eatance offers You a technology platform in websites and mobile applications that ensures the best possible digital experience for diversified utilities through various products.

SERVICES

You acknowledge and agree that our direct Customer’s association (either an individual or a Company) shall share all Users’ information with Eatance. The same shall also be subject to the terms of our Privacy Policy. It is clarified that such information is in addition to the information provided by You on the Platform.

You agree that Eatance offers various other additional services through its different products, which You may avail of by signing a legal contract with Eatance after agreeing to the quotation provided. Specific policies may govern these additional services.

Reliance on any information provided by such third parties, your employees, or others appearing on Eatance is solely at your own risk. Furthermore, the information supplied by Eatance on the Products is on an “AS IS” basis, and any reliance on the same shall be at Your sole risk. You understand that Eatance is merely a technology platform and that Eatance shall not be responsible for the correctness of the information provided by You or any third party on Eatance. The use and publication of any information supplied by Eatance users shall be at the User’s sole risk except so far as provided under these Terms.

DISCLOSURE

You acknowledge, consent, and agree that Eatance may treat Your account information along with such other information provided by You as per the Privacy Policy.

LINKS TO THIRD PARTIES

You understand that any of the Eatance and Software embodied within the products of Eatance may include security components that permit digital components to be protected. That use of these components is subject to usage rules set by Eatance. At all times, the same shall be subject to the Privacy Policy of Eatance. You may not attempt to override, disable, circumvent, or otherwise interfere with any such security components and usage rules embedded into the platform.

Our platform may contain links to other applications or websites owned by third parties (i.e., advertisers, affiliate partners, strategic partners, or others). Eatance is not responsible for examining or evaluating. It does not warrant the products or offerings of any of these businesses or individuals or the accuracy of your applications or websites’ content. Eatance does not assume any responsibility or liability for the actions, product, and Content of any such applications or websites. Before You access or visit any third-party applications or websites made available on Eatance, You should review the applicable terms of use and prevailing policies for such applications or websites.

INTELLECTUAL PROPERTY / PROPRIETARY RIGHTS

The Eatance Products are proprietary Software developed and made available exclusively by Eatance Inc. Eatance Inc is the sole owner of Eatance Products, and all Software is created to make it available to You. All Content on Eatance, which is including, but is not limited to, names, logos, trademarks, images, text, columns, graphics, graphs, illustrations, artwork, Software, designs, text, graphics, graphs, images, information, button icons, and any other content (“Content”) are the exclusive and sole property of Eatance Inc.

All Content is the exclusive copyright of Eatance or its licensors, except the third-party Content and link to third-party apps or websites. Systematic retrieval of Eatance’s Content to create or compile, directly or indirectly, a collection, compilation, database, or directory (whether through robots, spiders, automatic devices, or manual processes) without written permission from Eatance Inc is prohibited. Besides, using the Content for any purpose not expressly permitted by You in these Terms is prohibited and may invite legal action. You are prohibited from giving, selling, distributing, sub-license, renting, leasing, or lending any portion of the Eatance product code or documentation to anyone. You must purchase the required license to sell, distribute, sub-license, rent, lease, or transfer.

You are prohibited from giving, selling, distributing, sub-license, renting, lease, or lending any portion of the Eatance product code or documentation to anyone. You must purchase the required license to sell, distribute, sub-license, rent, lease, or transfer.

If you have any questions concerning Eatance’s products or services, please do not hesitate to contact us. Support email address is [email protected]

FREE TRIAL

If You signup on our website for the free trial, we will offer one or more Services on a free trial of charge until the earlier (a) the end of the free trial period for which you signed up to use the applicable Service(s), or (b) the starting date of any Purchased Service subscriptions bought by You for such Service(s). Other trial terms & conditions may appear on the trial registration page. Any such terms & conditions are added into the Agreement by reference, which is legally bound.

Unless you buy a subscription to the same services covered by the trial, purchase upgraded services, or export such data before the conclusion of the trial period, any data you enter into the services, and any changes made to the services by or for you, will be permanently deleted. You can't transfer data entered or customizations made during the free trial to a service that is a downgrade from the trial (e.g., from enterprise to professional edition); therefore, if you purchase a service that is a downgrade from the trial, you should export the data before the trial period ends, or your data will be permanently lost.

FEES & PAYMENT FOR PURCHASED SERVICES

Fees are indicated in Order Forms and must be paid. (i) Fees rely on Services and Content bought purchased rather than the main usage, (ii) fees paid are not refundable, and payment obligations are not cancellable, (iii) quantities purchased cannot be decreased during the relevant subscription term unless otherwise specified herein or in an Order Form.

Payment and Invoicing You must provide Us with current and valid credit card details, or legitimate purchase order, or another acceptable equivalent document. You can charge your credit card for all Bought Services stated in the Order Form for the first subscription term and any renewal subscription term if you submit credit card information to Us. Such payments must be paid in advance, either yearly or according to any other billing frequency specified in the Order Form. We shall invoice You in advance if the Order Form indicates that payment will be made by an option other than a credit card, and otherwise in line with the relevant Order Form.

Invoiced charges are payable net 5 days from the invoice date unless otherwise noted in the Order Form. You are accountable for providing Us with complete and correct billing and contact information, as well as notifying Us of any revisions.

Service suspension and acceleration. If the amount owed by You under this or any other agreement for Our services is 5 days or more past due (or 3 days or more in the case of any amount You have allowed Us to charge to Your credit card), We may, without restricting Our other remedies and rights, accelerate Your unpaid fee obligations under such agreements so that all such obligations become due and payable immediately, and suspend Our services to You until such amounts are paid in full.

FUTURE FUNCTIONALITY

You permit that Your orders are not contingent on the delivery of any future functionality or features, or dependent on any written or oral public comments made by Us regarding future functionality or features.

CANCELLATION & REFUND POLICY

Extended Warranty plans are not-refundable, All Services under the availed Product and Product(s) as a whole and “AS IS” items are considered FINAL SALE upon initiation of the Delivery process from Eatance and are not eligible for a refund.

  1. Once the source code is released, refund requests won’t be eligible.
  2. Once the code Setup is initiated by the Eatance Technical team, refund requests won’t be eligible for Single Product and Product Customizations as well.
  3. Once the executable file(s) are released by Eatance, a refund request won’t be eligible.

If the product does not work with your hosting server according to our Support guidelines, then you must email us for technical support to resolve the issue. After receiving your request regarding the issue, you will get the best possible support from us.

To resolve any issue with the product, we will need your website access (Cpanel, Admin Credentials, Database Access, etc). If you cannot provide this information to resolve the issue, then we will NOT accept your refund request, and also an unsuccessful attempt from our end won’t be eligible to accept or process any Refund Request as per FINAL SALE policy.

You must have to follow the Pre-requisite document provided before/after your purchase. If, in any case, if you fail to follow the Pre-requisite, you will not be eligible for a refund.

You must review the Demo of our Products and support Documents. If you do not review the demo and support documents, once the delivery phase of the product is initiated after the demo then in that case you will not be eligible for a refund.

After product delivery and setup and installation are provided by our team, you will not be eligible for a refund. If in case our technical support cannot resolve your problem, then we will allow a refund for you.

Before purchasing any of our products, please read the product details, supported application versions, and check the DEMO very carefully. Only if you are completely satisfied, then you need to purchase. If you purchased and then ask for something which we may not offer in this case, we will NOT accept your refund request.

Charges for installation, conflict resolution, and customization services are not refundable Charges related to demo, customizations, services, branding are non-refundable once paid. Eatance is thankful for your feedback and heartily apologizes if you were not satisfied with the purchased product. Kindly follow the below-mentioned steps to proceed with your request for cancellation or refund.

CANCELLATION POLICY

Cancellations will be considered only if the request is made within 10 days of placing an order. (If the request is placed after the completion of this duration, or if the delivery is already in process, the cancellation request won’t be accepted.)

Cancellation requests will not be accepted for the services and packages offered under promotional schemes at the time of some special occasion or festival like Christmas, New Year, etc.

REFUND POLICY

We offer a 10-day money-back guarantee for all our products only. If the product does not work with your hosting server according to our Support guidelines, then you must email us for technical support to resolve the issue. After receiving your request, you will get support from us but if in case our technical support cannot resolve your problem then we will allow refunding for you. In order to resolve any issue with the product, we will need your website access (cPanel, Admin Credentials, Database Access,). If you cannot provide this information to resolve the issue, then we will NOT accept your refund request.

You must have to follow the Pre-requisite document provided before/after your purchase. If in any case if you fail to follow the Pre-requisite, you will not be eligible for a refund. You must review the Demo of our Products and support Documents. If you do not review the demo and support documents, in that case, you will not be eligible for a refund. After product delivery and setup and installation have been provided by our team, you will not be eligible for a refund. If in case our technical support cannot resolve your problem, then we will allow refunding for you.

Before purchasing any of our products, please read the product details, supported application versions, and check the DEMO very carefully. Only if you are completely satisfied then you need to purchase. If you purchased and then ask for something which we may not offer in this case, we will NOT accept your refund request. You can get a full refund within 10 days after the purchase unless the copyright is infringed. After 10 days, a refund request will not be accepted. Charges for installation, conflict resolution, and customization services are not refundable.

TERMS AND TERMINATION

These Terms of Use shall remain in full force and effect for so long as You use Eatance Products. You may delete your account at any time, for any reason, by following the instructions on the forum. Eatance, however, does not offer any refunds. Eatance reserves the right to terminate the services or the platform without prior notice. Your account or access to the forum may be terminated immediately, with or without notice to You, and liability to You, if Eatance believes You have breached any of these Terms, the Privacy Policy, or any false, misleading information, or interfered with the use of the platform by others. Suppose you continue to use the product after Eatance gives you the notice of termination of your license. In that case, you hereby agree to accept an injunction to ban you from its further use and to pay all costs (including but not limited to reasonable attorney fees) to enforce our revocation of your license and any damages suffered by us because of your misuse of the Software.

DISCLAIMER OF WARRANTIES AND LIABILITIES

You acknowledge and agree that Eatance shall not be held responsible or liable for theft, security breach, or any other unusual or illegal activity that occurs in and outside the premises where the product of Eatance is operational, as the services of Eatance are provided on a best-effort basis. You shall contact the respective law enforcement agencies for any such unusual or illegal activity.

SUBJECT TO APPLICABLE LAWS, IN NO EVENT WILL EATANCE OR ITS EMPLOYEES, OR ITS AGENTS, PARTNERS, AND CONTRACTORS,’ AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE AFORESAID SERVICES SHALL EXCEED THE PAYMENTS RECEIVED AND RETAINED BY THE COMPANY FROM YOU, FOR ANY AND ALL CAUSES OF ACTION BROUGHT BY YOU OR YOUR AGENTS.

INDEMNITY

You agree to defend, indemnify and hold harmless Eatance, and its subcontractors, officers, directors, employees, consultants, representatives, and agents, from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including but not limited to attorneys’ fees and costs) arising directly from:

  • Your use of and access to Eatance;
  • Your violation of any Terms and the Privacy Policy contained herein;
  • Your violation of any third party right, including without limitation any copyright, property, or privacy right.
  • However, it is not on account of fraud, misrepresentation, or negligence of Eatance or its employees.
  • We are not liable for end users and by sing in this agreement you indemnify Eatance for any claims made by end user to you.

CONTACT INFO

If you have any queries, please feel free to contact us [email protected]

Eatance Coupon App Voucher Purchase

  • Welcome to Eatance Coupon App! By accessing, using, or purchasing any vouchers from the eatance application, you agree to comply with and be bound by the following terms and conditions.
  • Eatance only acts as an agent, enabling you to get a better food deal or buy food coupons digitally during the event. All food deals or coupons are from third-party providers respectively. Eatance has no control over any deals, vouchers, or food quality. Eatance is not held responsible for anything.
  • Eatance has all the right to stop showing deals or delisting food businesses in the case of misleading valued users on the Eatance platform.
  • Eatance strives to provide accurate and up-to-date voucher information, including price, expiry date and validation. However, we reserve the right to correct errors, inaccuracies, or omissions. Prices are subject to change without notice.
  • We understand that circumstances may lead to the need for a refund. However, please note that all purchases from third-party restaurants or food providers are considered final, and any grievances or issues must be resolved directly with them. If you have any complaints, refunds, or return requests, don't hesitate to contact the payment receiver or voucher provider organization directly. Please be aware that we are unable to offer refunds or returns for any purchases.
  • We reserve the right to modify, update, or revise these terms and conditions at any time. Changes will be effective upon posting to our application. It is your responsibility to review these terms periodically.

How to Enter and Win with #MealOnUs Contest: Terms & Conditions

Eligibility:
  • You must be 18 years or older and a resident of GTA or the Province of Ontario, Canada, to participate.
Invoice Criteria:
  • Only invoices with a minimum amount of $9 from Eatance Partner Restaurant will be considered valid entries.
  • Invoices must be submitted through the Eatance App to be eligible for the contest.
  • Original, untampered invoice must be uploaded with a clear view of the Restaurant name, Date & time, Invoice number, and total amount paid.
Winner Selection:
  • Each participant who submits a valid invoice during the contest period is automatically entered for a chance to win.
  • Winners will receive a food voucher from partnering restaurants on the Eatance coupon app as a QR code.
  • There is no other method other than QR code allocation and scanning to avail of the Meal On Us offer. Offer and QR code will not be changed or updated after allocation.
Winner Announcement:
  • Winners will be selected based on the lottery system and announced at the beginning of the subsequent next week.
  • Notifications will be sent through the Eatance App notification and SMS.
Participation:
  1. Download and install the Eatance App from the official app store:
    https://eatanceapp.com/coupons/
  2. Create an account or log in to your existing Eatance account.
  3. Enjoy the discounts and coupons listed on the Eatance App.
  4. When you are at a participating restaurant, you will see the "Meal On Us" feature button under the coupon listing.
  5. Use the designated feature in the Eatance App to submit your valid restaurant invoice of a minimum of $9, including all required details.
  6. Only invoices from recognized partner restaurants in the Eatance Coupons App are eligible.
  7. Your participation status will be reflected in the "Meal On Us" section of the app under the menu.
  8. Possible statuses are:
    • Pending: Your invoice has been uploaded and is awaiting verification.
    • Rejected: Your invoice is unclear or missing vital details like date & time, restaurant name/address, or amount. You will receive feedback and can re-upload a corrected invoice.
    • Verified: Your invoice has been verified, increasing your chances of winning a food voucher.
    • Won: Congratulations! You are a winner and will find the QR food voucher under the My Voucher Section.
  9. The winner can share the Food QR Voucher among Friends & Family, which can be used only once. Once It’s used, the QR voucher will be grayed out.
Contest Duration:
  • The "Meal On Us" contest runs for 8 weeks, from the 22nd of January to the 15th of March 2024.
Modification of Terms:
  • Eatance reserves the right to modify or update these terms and conditions. Participants are responsible for reviewing the updated terms periodically.
General Terms:
  • By participating in the contest, winners consent to use their names, photographs, and social media handles for promotional purposes related to the contest and the Eatance App without further compensation.
  • Eatance Inc. is not responsible for any technical malfunctions, errors, or failures that may occur during the contest period, including network or server issues.
  • Eatance Inc. reserves the right to modify, suspend, or terminate the contest or these terms and conditions at its sole discretion without prior notice.
  • To ensure entry validity, please follow the entry method carefully during the contest period. The Eatance will only inform you if your entry is deemed valid.
  • The Eatance takes no responsibility for late, lost, delayed, incomplete, incorrectly submitted, corrupted, illegible, or misdirected entries, claims, or correspondence. This includes entries not received due to technical issues, omission, error, alteration, tampering, deletion, theft, destruction, disruption to any communication network or medium, or any other reason. The Eatance is not liable for any consequences of user error, including incurred costs. No correspondence will be entered into.
  • The Eatance is not responsible for failing to contact participants who provided incorrect or incomplete contact details. If your contact information changes during the contest period, you must notify Eatance. Any request to modify entry information should be directed to Eatance.
  • The contest may be advertised or promoted on Facebook, YouTube, Google, TikTok, or Instagram. By entering the contest, you agree that the contest is not sponsored, endorsed, administered by, or associated with Facebook, TikTok, YouTube, or Instagram and agree to release Facebook, YouTube, or Instagram from all liability concerning this contest. Any questions, comments, or complaints regarding the contest should be directed to the promoter, not Facebook, YouTube, Google, or Instagram.

Disclaimer:

Eatance Inc. has the right to change, update, or discontinue any aspect of this contest and its terms and conditions, including prizes or eligibility.