Privacy Policy

Thank you for selecting to be a part of the Eatance App community ("Company," "we," "us," or "our"). We are dedicated to securing your personal information and data in accordance with your right to privacy. Please contact us at [email protected] if you have any questions or concerns about our privacy policy or our practices involving your personal information.

This policy describes how we use your information:

  • You Visit our website at https://eatanceapp.com/
  • You Engage with us in any related ways — including any parts of sales, marketing, or free trial.

If we mention any of the following in this privacy statement:

  • "Website," we are referring to any website that’s related to us or links to this policy
  • "Services”, “Solution”, “Free Trials/downloads” or “Subscription “we are referring to our Website, and other related services, including any sales, marketing, or events

This privacy statement aims to make it as clear as possible for you to understand how we use data, what information we collect, and what rights you have in relation to it. If you don't satisfied with any provisions in this Privacy Policy, please discontinue using our Services immediately.

Please read this policy in detail and carefully, as it will help you understand what we do with the data we collect.

WHAT INFORMATION DO WE COLLECT?

You provide us with personal information.

When you register on the Website, show an interest in learning more about us or our services, products, or Solutions, engage in any activities on the Website, or contact us, we gather personal information that you freely give to us.

We may gather the following types of personal information:

  • Personal Information Provided by You. We collect your name; Contact numbers; email id; contact preferences; billing addresses; and other such details.
  • Payment Data. We may gather information necessary to process your payment if you make any purchases from our websites, such as your payment instrument number (such as a credit card number), and the security code associated with your payment details. Paypal stores all payment data, and any other payment method you select. The following is a link to their privacy policy(s): https://www.paypal.corn/us/webapps/mpp/ua/privacy-full#personalData

You must give us correct, full, and accurate personal details, and you should tell us of any changes to such information.

HOW DO WE USE YOUR INFORMATION?

We use your personal details for business objectives, to carry out our relationship with you, to comply with our legal requirements, and with your agreement.

Personal information acquired through our website is used for a variety of business objectives, which are detailed below. We treat your personal data for these reasons based on our legitimate business interests, with your consent, to enter into or fulfill a contract with you, and to comply with our legal requirements.

We gather or receive the following information:

  • To make the process of account creation and logging easily If you wish to link your account with us and to a third-party account (like on Google or Facebook account), we'll utilize the information you've given us permission to gather from those third parties to make the account creation and login process easier and to carry out our contract.
  • To publish testimonials, we upload personal information-containing testimonials on our website. Before we post a testimonial, we'll get your permission to use your name and the testimonial's content. Please email us at [email protected] with your name, testimonial position, and contact information if you would like to amend or delete your testimony. We may use the information you provide as part of our efforts to keep our website safe and secure for monitoring and prevention of fraud.
  • Request feedback. For business goals, to enforce our terms, conditions, and policies, to comply with legal and regulatory obligations, or to connect with our contract.
  • To make it possible for users to use communication. With each user's approval, we may be using your information to facilitate user-to-user conversations.
  • To manage user accounts. We may utilize your information to manage our account and keep it in working condition.
  • For the purpose of sending you administrative data. We may use your personal details to give you information about a product, service, new feature, or changes in our policies, terms, and conditions.
  • To keep our services safe. As part of our work to make our Website safe and secure, we may utilize your information for fraud prevention and monitoring.
  • For business objectives, to enforce our terms, conditions, and policies, to comply with legal and regulatory obligations, or to connect with our contract.
  • To comply with legal requirements and for avoiding harm. In order to determine how to react to a subpoena or other legal request, we may need to check the data we have on hand.
  • Manage and fulfill your orders. We may utilize your information to process and manage your online orders, payments, returns, and exchanges.
  • Organize competitions and prize draws. When you choose to join in our competitions, we may use your information to conduct competitions and prize draws.
  • To supply and assist the user's service delivery. Your data may be used to provide the service you've requested.
  • Respond to user inquiries and provide support to users. We may choose to use your information to reply to your questions and resolve any problems you may have while using our Services.
  • Sending you advertising and promotional materials. We and other third-party marketing partners may choose to use your personal information for marketing purposes in accordance with your marketing choices. We will gather personal details from you because you indicate an interest in learning more about us or our Website, subscribing to advertising, or otherwise contacting us. You may opt-out of receiving from our marketing communications at any moment (see "WHAT ARE YOUR PRIVACY RIGHTS?" below for more information).
  • Provide you with tailored advertising. We may also use this information to create and display personalized content and services (together with third-party partners) that are suited to your preferences and location, as well as to track its performance.
  • For some of the other business reasons. Other business goals may include data analysis, determining use patterns, calculating the success of promotional activities, and analyzing and enhancing our Website, services, communications, and your experiences.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share information with your permission, to comply with laws, offer services, defend your rights, or meet business responsibilities. Depending on the aforementioned legal grounds, we may handle or distribute the data we have:

  • Consent: We may handle your data if you have granted us express permission to use your personal data for a specific purpose.
  • Legitimate Interests: Legitimate Interests: We can process your data reasonably important to achieve our legitimate business preferences.
  • Contractual Performance: When we have a contract with you, we may use your personal details to carry out the terms of that contract.
  • Legal Obligations: We may share personal information when compelled by law, governmental demands, a judicial action, a court order, or legal procedures, in response to an order of the court or a subpoena, for example (including in response to public authorities to meet law enforcement or national security requirements).
  • Vital Interests: We may publicly reveal your information if we believe it is necessary to examine, protect, or take action in connection with suspected fraud, potential policy violations, situations involving potential threats to the safety of any person, or as evidence in litigation, or illegal activities in which we are getting involved.
  • In some circumstances, we may need to handle your data or disclose your personal information: Transferring a business. We can share or transfer personal data in connection with, or during talks of, any merger, sale of business assets. financing, or purchase of all or a section of our business to another business.

HOW LONG DO WE KEEP YOUR INFORMATION?

Unless otherwise required by law, we store your information for as long as it is needed to achieve the targets mentioned in the privacy policy. Unless a longer retention time is needed or authorized by law, we will only store your personal data as long as it is permitted or required for the reasons stated in this privacy policy (such as accounting, tax, or other legal aspects). We shall not store your personal details any longer than is necessary for the purposes of this policy.

When we no longer have a legal business that ought to process the personal details, we will either trash or hide them, or if that is not possible, we will destroy them (for example, because your personal details have been stored in backup archives). We'll keep your personal information safe and separate it from any further processing until it can be deleted.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We use a range of technological and organizational security measures to secure your personal information.

We have put in place crucial technical and organizational privacy measures to safeguard any personal details we handle. Though no electronic transmission over the Internet or information storage technology can be assured to be 100 % perfect secure, we can promise or guarantee that hackers, malicious hackers, or other unauthorized third parties would not be capable of defeating our security and incorrectly collecting, access, defraud, or modify your details, amidst our protective measures and efforts. While we will do our best to secure your personal details, you are responsible for sending and receiving personal information to/from our Website. You must only access the Website within a secure environment.

WHAT ARE YOUR PRIVACY RIGHTS?

You have rights in some locations, like the United Kingdom (UK) and the European Economic Area (EEA), that provide you more access to and control over your personal data. You have full control over the account and may review, alter, or discard it at any time.

You have few rights under relevant data protection legislation in particular locations (such as the EEA and the UK). These might include the following:

  1. To request access to the personal details and a copy of them.
  2. To make a request for correction or deletion.
  3. To restrict how your personal information is processed.
  4. Data portability, if appropriate

You could also have the right to complain about the processing of personal data in certain circumstances. Kindly use the contact information provided below to make such a request. Any request will be considered and acted with in accordance with applicable data privacy regulations.

If we are processing your personal details based on your consent, you have the option to revoke your agreement at any time. Please note, nevertheless, that this will not impact the enforceability of the processing carried out prior to the withdrawal of the agreement, nor will it affect the processing of your personal data carried out in dependence on legitimate processing grounds other than consent.

Assume you are a resident of the European Economic Area (EEA) or the United Kingdom, and you feel we are improperly processing your personal data. You may file any complaint with your local data privacy supervisory body in this instance.You can contact us at [email protected] if you have any questions or concerns regarding your privacy rights.

Account Information

If you want to assess or edit the information in your account at any time, or if you want to close the account, you can:

  • Log in to the account settings and make any necessary changes to the account of the user.

We shall deactivate or remove your accounts and data from our existing databases upon receiving your request to cancel your account. Although, we may keep some data in our files in order to prevent fraud, fix issues, help with investigations, manage our Terms of Service, and comply with relevant legal obligations.

Opting out of email marketing:You can discontinue from our marketing mailing list at any time by hitting the unsubscribe link in the communications we send you or emailing us using the information below. After that, your name will be erased from the promotional email list. Meanwhile, we may continue to interact with you for non-marketing objectives, such as sending you business emails that are required for the operation and usage of your account or responding to service requests. If you want to opt-out in any other way, you can:

  • Check your account page and make any necessary changes.
  • Reach us using the details below.
  • CONTROLS FOR DO-NOT-TRACK FEATURES

    Most web browsers, as well as some cellular operating systems, offer a Do-Not-Track ("DNT") function or setting that you can utilize to indicate your privacy desire not to have information about your web browsing activity tracked and collected. At present time, there is no universal technical standard for identifying and applying DNT signals. As a result, we presently do not reply to DNT browser messages or any other system that automatically expresses your want to not be followed online. If a norm for online monitoring is adopted in the future that we must comply with, we will inform you in an updated version of such a privacy policy.

    DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

    In a nutshell, if you live in California, you have special rights when it comes to accessing your personal details.

    Section 1798.83 of the California Civil Code, also known as the "Shine The Light" law, allows California residents to ask and acquire from us, once a year and free of charge, data about classifications of personal details (if any) we shared to third parties for direct marketing tasks and the names and addresses of all third parties with whom we shared personal information in the previous calendar year. But if you're a California resident and would want to make such a request, please write to us at the address shown below.

    You have the right to seek the removal of undesirable data that you publicly publish on the Website unless you're under the age of 18, live in California, and have a registered account with the Website. Make sure to contact us using the details provided below to request the clearance of such data. Include your account's email address as well as a statement that you live in California. We would ensure that the information is not posted online on the Website, but please be advised that the information may not be totally erased from all of our databases (e.g., backups, etc.).

    CCPA Privacy Policy

    A "resident" is specifically defined in the California Code of Regulations:

    • any person who is in the state of California for a reason other than temporary or transitory
    • every person residing in the state of California who is visiting another state for a brief or temporary purpose

    "Non-residents" who do not live in the US.

    If you fall under this category of "resident," we must abide by specific rights and duties when it comes to your personal details.

    What categories of personal information do we gather?
    1. Identifiers include aliases, postal addresses, actual names, phone numbers, online identifiers, unique personal identifiers, IP addresses, email addresses, and account names.: NO
    2. Personal details like name, contact details, education, occupation, job history, and financial data are included in the California Customer Records legislation.: YES
    3. Federal or California law protects categorization traits. Date of birth and gender: NO
    4. Information on the company Buying history, financial facts, and payment information are all included in transaction data.: YES
    5. Information about your biometrics Fingerprints and voiceprints are two types of fingerprints.: NO
    6. On the internet or other comparable systems, browsing record, search record, online behavior, interest data, and contacts with us and other websites, apps, systems, and adverts: NO
    7. Geolocation data Data about the device's position: YES
    8. Audio, electrical, visual, thermal, olfactory, or other data Images, video, audio, and call records made in the course of our business operations: NO
    9. Information pertaining to a profession or a work If you apply for a position with us, please include your company contact information so that we can supply you with our solutions on a business level, as well as your job title, employment history, and relevant qualifications.: NO
    10. Information on Education Student information and directory records: NO
    11. Inferences are made from other personal data Inferences are made from any of the above-mentioned obtained personal information to produce a profile or summary of, say, an individual's likes and qualities.: NO

    Other personal information may be collected outside of these classifications when you engage with us in person, online, by phone, or by mail in the context of:

    • Getting assistance through our customer service channels;
    • Taking part in consumer surveys or competitions; and
    • Facilitation of the delivery and response of our services to your queries.
    What do we do with your personal details and how do we share them?

    This privacy policy contains further information about our data gathering and sharing procedures.

    You may contact us by visiting https://eatanceapp.com/contact-us/ or referring to the contact details at the bottom of this document.

    If you employ an authorized agent to execute your right to subscribe, we may refuse your request if the authorized agent fails to provide proof that they are legally allowed to process requests.

    Will your data going to be shared with anybody else?

    Under the terms of a documented contract between us and any service provider, we may share your personal information with them. Each provider is a for-profit company that handles our information.

    It is not deemed "selling" your data if we utilize your personal details for our company reasons, such as internal research for technology development and demonstration.

    In the previous 12 months, Eatance App has not released or sold any personal information with third parties for business or commercial purposes. In the future, Eatance App would not sell personal details about website visitors, customers, or other users.

    Your rights concerning your data

    Request to delete - Right to request deletion of the data

    You can request that your private details be deleted. Let's say you want us to remove your personal details from our database. In that case, we will comply with your request and remove your personal details, subject to specific legal exceptions like (but not limited to) another consumer exercising their right to free speech, our legal compliance obligations, or any handling necessary to protect against illicit behavior.

    Request to know - Right to be informed

    You have a right to be informed depending on the circumstances:

    • whether or not we collect and utilize your personal data;
    • the many types of personal data we gather;
    • the reasons for which the personal information obtained is utilized;
    • whether or whether we sell one personal data to other parties;
    • the types of personal data we sold or shared for commercial purposes;
    • the types of 3rd parties to whom personal data was sold or given for a commercial purpose; and
    • the reason for selling or collecting personal details is for a business or commercial purpose.

    Under applicable law, we are not compelled to give or remove de-identified consumer information for a customer request or to re-identify individual data to validate a customer request.

    Right to Non-Discrimination for the Customer's Privacy Rights Exercise

    If you practice your privacy rights, we will not mistreat you.

    Verification process

    When we get your request, we'll need to confirm your identity to ensure you're the same user we have data with within the system. As part of the verification efforts, we'll need you to share information so that we may compare it to the information you've already given us. Like, depending on the type of request you submit, we may ask you to give certain information so that we can analyze and compare it to the data we already have on the document, or we may contact you via a communication mode (e.g., phone or email) that you have previously provided to us. Other verification methods may be used depending on the circumstances.

    Personal information given in your request will only be used to validate your identity or authorization to make the request. We will prefer to avoid collecting further information from you for verification reasons as much as possible. However, suppose we cannot verify your identity using the information we currently have on board. In such instances, we can ask you to provide enough information to confirm your identity, as well as for security and fraud protection. As soon as we've completed our verification process, we'll remove any extra information you've given.

    Other privacy rights

    • You can complain about the processing of your details.
    • If your data is incorrect or no longer accurate, you have the right to request that it be corrected or that its processing be restricted.
    • You can appoint an authorized agent to make a CCPA request on your behalf. An authorized agent who fails to provide documentation that they have been properly authorized to operate on your behalf in compliance with the CCPA may have their request denied.
    • You can request that your private details not be sold to third parties in the long run. We will work on an opt-out request as quickly as possible after receiving it, but no longer than 15 days from submission.

    You can reach us to exercise these rights by going to https://eatanceapp.com/contact-us/ or using our contact information at the bottom of this document page. We would like to hear from you if you are concerned about how we manage your data.

    ARE THERE ANY UPDATES TO THIS POLICY?

    Yes, we will revise this policy as needed to comply with all applicable laws.

    This privacy policy can be changed from time to time. A new "Revised" date will be shown next to the revised version, and it will take effect as soon as it is available. We request you review our privacy policy thoroughly regularly to be updated about how we protect your data.

    HOW DO YOU GET IN TOUCH WITH US ABOUT THIS POLICY?

    If you have any queries or concerns regarding our policy, please reach us at [email protected] or contact us via Contact Form

    HOW CAN YOU UPDATE, REVIEW, OR DELETE ALL THE DATA WE STORE FROM YOU?

    In some cases, you may have the right to obtain a view to, modify, or delete the personal information we collect from you, depending on the laws in your country. Please fill out the form below to request a review, change, or delete your personal information by clicking here.