Welcome to the user manual for adding orders with the Eatance Restaurant Builder. This powerful tool is designed to simplify the process of managing orders and ensuring the prompt and accurate delivery of customer requests. 

Step 1: Log In to Your Eatance Account

  • Enter your credentials on the Eatance website to access your account.Log In to Eatance Restaurant builder Admin Account
  • Once logged in, you will be directed to the Eatance admin panelHow to add orders in Eatance Restaurant Builder

Step 2: Access the "Orders" Page

  • Select the "Orders" option from the admin panel's main menu.
  • This will take you to the "Add Order" page, where you can add orders.Access Orders Page

Step 3: Adding Pickup Orders 

  • Search or Scan ProductsSearch Product From Menu
  • Use the search bar or code scanner to find the desired product on the "Add Order" page.
  • Click "Add" to include the product in the order.

3.1 Manage Customer Details

  • If the customer is a regular, enter their phone number to autofill their details from the database.Auto Fill Customer Details
  • Apply discounts or add notes as needed.Add Order Notes

3.2 Finalize the Order

  • Review the order summary, including the total amount and tax.
  • Optionally, round off the amount if desired.
  • Mark the payment status and select the payment method.Finalize the Order
  • Click "Print/Settle" to print the receipt and close the order.

Step 4: Adding Delivery Orders

4.1 Select the Customer

  • Enter the customer's phone number or name to select them for the delivery order.Auto Fill Customer Details
  • If the customer is in your database, their address details will be auto-filled; otherwise, enter them manually.

4.2 Add Products and Apply Discounts/Notes

  • Search or scan the products ordered by the customer.
  • Apply discounts or add notes as required for the order.add special Discount

4.3 Assign a Driver

  • Choose a driver from the list of available drivers to fulfill the delivery.Assign Driver for food delivery
  • This will assign the order to the selected driver and notify them via SMS or email.

4.4 Finalize the Order

  • Review the order summary, including the total amount and tax.Finalize Order
  • Round off the amount if needed.
  • Mark the payment status and select the payment method.Payment Method
  • Click "Print Settle" to print the receipt and close the order.Print Settle

Step 5: Adding Dining Orders 

  • 5.1 Select the TableSelect the table in Restaurant website
  • Use the grid view to select the table where the customer is seated.

5.2 Add Products and Apply Discounts/NotesAdd Products and Apply Discounts

  • Search or scan the products ordered by the dining customer.
  • Apply discounts or add notes if required.

5.3 Send the Order to Kitchen (KOT)

  • Click "KOT" (Kitchen Order Ticket) to send the order details to the kitchen.
  • This notifies the kitchen staff to prepare the dishes promptly.

5.4 Additional Orders to the Same Table

  • If the customer orders more items later, add them to the same order.
  • Click "KOT" again to send only the new items to the kitchen without repeating previous ones.Additional Orders to Same Table

5.5 Finalize the Order

  • Review the order summary, including the total amount and tax.
  • Optionally, round off the amount if desired.
  • Mark the payment status and select the payment method.
  • Click "Print/Settle" to print the final receipt and close the order.print the receipt
  • Congratulations! You've learned how to add orders using the Eatance Restaurant Builder efficiently. By following the steps in this user manual, you can seamlessly manage your restaurant's orders, ensuring prompt and accurate service for your valued customers. 
  • Should you have any questions or need further assistance, please do not hesitate to contact Eatance support.